Data Deletion Instructions

Last updated: January 22, 2025

Your Right to Data Deletion

At Agentix, we respect your privacy and your right to control your personal data. This page explains how you can request deletion of your data from our AI automation platform.

⚠️ Important Notice

Data deletion is permanent and cannot be undone. Once your data is deleted, you will lose access to all your workflows, configurations, and historical data. Please ensure you have backed up any important information before proceeding.

What Data Will Be Deleted

When you request data deletion, we will remove:

Account Information: Your profile, contact details, and account settings
Workflow Data: All automation workflows, configurations, and rules
Business Data: Data processed through your automated workflows
Integration Data: Connected third-party service configurations
Usage Analytics: Your usage patterns and performance metrics
Communication History: Support tickets, emails, and chat logs
Billing Information: Payment methods and transaction history

What Data May Be Retained

For legal and operational reasons, we may retain certain data:

Legal Compliance: Data required by law or regulation
Security Logs: Access logs for security and fraud prevention
Aggregated Data: Anonymized statistics that cannot identify you
Backup Systems: Data in backup systems (deleted within 90 days)

How to Request Data Deletion

Method 1: Self-Service Deletion

If you have an active account:

Log into your Agentix account
Navigate to Account Settings
Click on "Privacy & Data"
Select "Delete Account and Data"
Confirm your request

Method 2: Email Request

Send an email to privacy@agentix.lt with:

Subject: "Data Deletion Request"
Your full name and email address
Account username or ID (if known)
Confirmation that you want all data deleted
Any specific data you want to preserve (if applicable)

Method 3: Contact Form

Use our contact form at www.agentix.lt/contact and select "Data Deletion Request" as the subject.

Verification Process

To protect your privacy, we will verify your identity before processing deletion requests:

We may ask for additional verification information
We will confirm the request via email
We may require a response to confirm the deletion

Processing Timeline

⏱️ Timeline

Immediate: Account access is disabled
24-48 hours: Primary data deletion begins
7 days: Most data is permanently deleted
30 days: Backup systems are cleared
90 days: Complete data removal confirmed

Partial Data Deletion

If you only want to delete specific data while keeping your account active:

Specify which data you want to delete in your request
We can delete individual workflows or integrations
We can remove specific personal information
We can clear usage history while preserving configurations

Data Export Before Deletion

Before deleting your data, you may want to export it:

Export workflow configurations as JSON files
Download reports and analytics data
Save integration settings and credentials
Backup any custom automations

Third-Party Data

If you've connected third-party services to Agentix:

We will delete our copies of third-party data
We will revoke access tokens and permissions
Third-party services may still retain your data
You may need to delete data directly from those services

Business Account Deletion

For business accounts with multiple users:

All team member accounts will be deleted
Shared workflows and data will be removed
Admin approval may be required
Individual team members can request personal data deletion

Confirmation and Follow-up

After processing your deletion request:

You will receive email confirmation
We will provide a deletion certificate
We will confirm completion within 30 days
You can contact us if you have any concerns

Reactivation After Deletion

Please note that:

Deleted accounts cannot be reactivated
You would need to create a new account
All previous data and configurations are permanently lost
You would need to reconfigure all workflows

Need Help?

If you have questions about data deletion or need assistance:

Email: privacy@agentix.lt

Support: support@agentix.lt

Website: www.agentix.lt

Response Time: We typically respond within 24 hours

🔒 Data Security

All deletion requests are processed securely and confidentially. We use industry-standard encryption and security measures to protect your information throughout the deletion process.