Privacy Policy

Last updated: January 22, 2025

1. Introduction

Agentix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation solutions for small and medium businesses.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Business information (company name, industry, size)
• Account credentials and authentication data
• Payment and billing information
• Communication preferences

2.2 Usage Data

We automatically collect information about how you use our services:

• Log data (IP address, browser type, access times)
• Device information (device type, operating system)
• Usage patterns and feature interactions
• Performance metrics and error reports

2.3 Business Data

When you use our automation services, we may process:

• Workflow configurations and automation rules
• Data processed through your automated workflows
• Integration data from connected third-party services
• Analytics and reporting data

3. How We Use Your Information

We use your information to:

• Provide and maintain our AI automation services
• Process transactions and manage your account
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Send important service updates and notifications
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

You may request deletion of your data at any time (see Section 8).

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing

8. Data Deletion

To request deletion of your data, please:

• Visit our Data Deletion Instructions page
• Contact us at privacy@agentix.lt
• Use the account deletion feature in your dashboard

We will process deletion requests within 30 days and provide confirmation.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Provide personalized experiences
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our services